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Steve Kaufer ran TripAdvisor's product review personally. Four minutes. Real specs. No slide decks. Here's how it worked - and how to build your own version.
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Coaching is most valuable when nothing is wrong. The leaders who invest before they need it are ready when the role gets harder.
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When a team is not pulling in the same direction, the instinct is to fix communication. Almost always, the real problem is what people are being rewarded for.
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Great teams do not happen because everyone is well-rounded. They happen when strengths are played like a stacked hand and balanced across the org.
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Real coaching is a tight feedback loop tied to specific performance outcomes. You should start to feel changes in weeks, not quarters. Here is what it actually looks like.
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I had coffee with a CPO heading toward IPO. The internal conversation about AI looks very different from what most leaders say publicly.
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