Table of Contents
The (Beautiful) Power of the Written Memo
Messy Meetings, Real Breakthroughs
Why Presentations Fail - And the Memo Wins
Let’s be honest - most meetings are just not good. They steal hours, drain energy, and rarely move the needle. But every once in a while, you see a spark: the kind of messy conversation where nobody’s regurgitating slides and everyone is deep in it, turning a problem over and over until a new insight pops out. That’s the magic Jeff Bezos was talking about. He’s got a system for meetings at Amazon and Blue Origin, and honestly, it’s the gold standard for anyone building software, driving innovation, or leading talented teams.
It all starts with his “crisp document and messy meeting” approach - one that skips the showmanship, centers the real work and, if you do it right, changes the tone of your entire organization.
Let’s dig in to why this works so well, how you can make it happen in your teams, and what it does to the people in the room.
The (Beautiful) Power of the Written Memo
Most meetings these days are dominated by presentations. The typical flow: Someone pulls up a deck, clicks through slides, and tries to convince everyone in the room that what they’re saying is thought-through and true. The rest of the group half-listen, waiting for whatever part of the deck actually impacts them personally. Interruptions come fast and often. The “discussion” gets shallow. People leave uncertain or even less interested than before.
Bezos throws this right out.
Here, meetings start with a written, six-page narrative memo - a format that forces the author to think, rethink, clarify, and self-critique before anyone even sets foot in the room. This isn’t a bullet-point checklist. It’s a deep, clear, and vulnerable exploration of the current problem, the data at hand, and the open questions that still need wrestling with.
And that matters. Because, as any good product leader will tell you, a PowerPoint makes it easy for the creator and hard for the audience, while a strong memo is tough on the writer - but so much more valuable for everyone else.
Writing a six-page narrative memo takes guts and skill. It means you’ve considered every angle. You have anticipated the objections, thought through the dependencies, and you’re ready for your peers to critique you for real. It’s clarifying, humbling, and it makes you a better thinker, not just a better presenter.
The “Study Hall” Secret
But it doesn’t end there. The next twist in Bezos’ process is a silent study hall at the start of the meeting, where everyone reads the memo on the spot, together, with pens in hand. No one gets to bluff or skim. There’s no pretending you reviewed materials in your nonexistent “spare time.” For 30 minutes, everyone - from the most senior executive to the newest team member - sits in the room and reads.
This isn’t a punishment. It’s a courtesy.
Because when you make space for people to engage, to jot questions in the margins, and to let a memo sink in, you’re giving everyone equal ground. Once those 30 minutes are up, you’re all starting from the same place. You saw the same data, thought about the same narrative, and are ready for the real, honest discussion.
I've seen dozens of tech teams try to force focus by sending out “pre-reads” - and I’d bet nine times out of ten, they go unread or just skimmed. Bezos’ approach is grounded in reality: People are busy, and setting a new expectation doesn’t change that. What changes outcomes is building the reading into the work itself. When it matters, you make time for it - and the study hall makes it stick.
Messy Meetings, Real Breakthroughs
And now, the best part: The meeting itself is an open, sometimes messy, discussion.
This is different from your usual Q&A or the classic “let’s wait for the end to ask questions” routine. Because everyone’s on the same page, the conversation starts at a higher level right away. You’re not wasting time explaining the basics, because you all just read them together.
The focus is on truth-seeking - not salesmanship. There’s space, even pressure, to probe the things nobody quite understands. People are free to ask the “dumb” questions, wrestle with the edge cases, and follow up on those margin notes now that the story’s fresh in their minds. The dynamic is collaborative, not adversarial or performative. It’s the purest way to get the smartest people in the room digging together, with humility and curiosity.
This is the messy part. It’s supposed to be. If you already knew the answer, you wouldn’t need the meeting at all. Great meetings aim for insight, not consensus or applause.
Real breakthroughs don’t happen in slick, well-choreographed meetings. They happen when people let their minds wander past the obvious. When they ask tough questions and admit what they don’t know, that’s when innovation finally gets a chance.
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Get StartedWhy Presentations Fail - And the Memo Wins
It’s easy to see why PowerPoint just can’t compete.
A deck, by design, is persuasive. It’s a sales tool, pushing a narrative or a conclusion. Internally, though, you don’t want to convince - you want to learn, doubt, dig, and discover. When the author tries to guide you with visual breadcrumbs, you end up reacting slide by slide, sometimes drawing the wrong inferences, sometimes jumping to conclusions before the full logic lands.
Plus, slides fragment attention. They invite interruptions (“What about this?” “Hang on, don’t you mean - ”) that derail the author’s flow and can short-circuit the whole argument before you even get to the meat.
A six-page memo, in contrast, demands thought. It’s time-consuming to write, yes, but that effort is worth it. In one go, it sets the context, shares the key data, frames the risks, voices the unknowns, and lays out next steps. And when you read it all together - every page, every footnote - you save enormous time by absorbing any buried answers before you even open your mouth.
I love how Bezos describes the habit of scribbling questions in the margins, only to find they’re answered later in the narrative. You clear so much mental clutter that way. And because you’re not interrupting, you’re not trampling the author’s full thought process. You listen. You reflect. Then you engage, fully prepared.
What This Model Gives Your Teams
When you build this culture - tough memos, study hall, freeform debate - it shows deep respect to everyone involved.
- Time is valued. Everyone knows their prep will be respected; there’s no need for fake productivity.
- Expertise is revealed. When people make their thinking vulnerable, the real experts shine. And others get inspired.
- Politics fade. It’s not about who presents best or who grabs the mic first; it’s about clarity and learning.
- Breakthroughs become possible. You escape the autopilot of routine meetings and invite something new to emerge.
- Ownership increases. The memo-writer feels a new level of skin in the game. The group feels more united, not divided by who showed up “prepared.”
This method also develops sharp thinkers at every level. Over time, team members learn to write better, analyze smarter, and collaborate more honestly.
How to Start Making Your Meetings Worthwhile
If you’re ready to upgrade your meetings - whether you’re leading a product, driving architecture, or advising executives - I’d encourage you to start small:
- Pick one major topic worth deep thought. Have the owner write a narrative memo - yes, it will take time, but help them along if needed.
- Build in 30 minutes of meeting “study hall.” Print the memos. Have everyone sit together and read in silence. See what shifts.
- Foster a messy, curious dialogue. Step back from the urge to direct. Let the topic simmer. See where the room’s questions go.
- Praise the effort. Writing these memos is hard. Reading them is hard. Honest inquiry is hard. Celebrate the process and the growth you see - especially when a “messy” meeting sparks something new.
Your teams are full of people capable of excellence. Show them a meeting model that honors that, and you’ll unleash creativity and innovation you never expected.
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